Custom Pet Mug
- Description
- Material
- Size
- Color
- Care Instructions
- Cancellations + Returns
Simply add your pet's photo with or without a name/phrase and we'll make the magic happen! One round of revisions with your proof will be included if you choose.
For best results, please provide a high resolution, close up photo with even lighting.
Two pets will be placed on opposite sides of the glass.
Ceramic
11oz | 15oz
White
Dishwasher and microwave safe
Please note: Since this is a custom product, your order cannot be cancelled, returned or refunded after it's been placed and processed.
Getting started
Getting a portrait couldn't be easier. Just upload a photo of your pet to get started today. 🤳🏼
Uniquely designed for you
We specialize in creating beautiful, one-of-a-kind pet portraits based on your pet's photo. Our portraits are custom made to capture the personality of your pet ✨
Frequently Asked Questions
For best results, please provide a high resolution (avoid screen shots), close up photo with even lighting. If the photo will not work, we may contact you for another.
Currently, our processing time is 3-4 weeks. Please note that if you requested a proof, be on the lookout for an email from us. We won't work on your order until we have your approval. If we don't hear back after three days, your order will be marked as approved and move into production.
Yes! We are happy to illustrate any type of animal.
You do! If you choose to see a proof, you will be able to preview the artwork before it prints. Make sure to review your inbox. You will be able to request edits or approve the artwork for printing at this time. Proofs will be automatically marked as "approved" if there is no response within three days of the last email sent. This will expedite the production process and ensure your order is processed promptly.
Yes! We won't create a portrait of the full body, just the face.
I love this mug. The artwork looks just like my pup.
Obsessed is an understatement. I LOVE this mug so much! 10/10 recommend. Already planning some christmas gifts for my family and friends!
I didn’t like the end product of the mug of with my dogs image on it. I got the first proof and it was a big block of black ink, my dog is black but there was no definition of the mouth. It didn’t look like the picture I sent in. I requested edits 2 more times and at the 3rd time for somewhat of a better edit and just accepted it because it was a gift and I wanted to get it on time.
Hi there,
Thank you for your feedback on the custom pet mug. We apologize that the final product did not meet your expectations. We strive to accurately represent all photos provided to us and we understand the importance of capturing your pet's unique features. We do want to mention that we proceeded with printing the mug based on your approval of the proof. We took this as a sign that you were satisfied with the portrait, but we understand that it may not have met your vision upon delivery. We will definitely take note of your concerns and work on improving our editing process. We hope you still enjoyed the mug as a gift and we appreciate your support. Have a great day!
- Wagged Tails
We were very pleased with the mug we ordered. The process was simple and smooth.
Perfectly captured my favorite picture of my boy! Awesome!